Welcome package details: match bonus, spins, and terms

You create an account with an email and password, then fill in basic details like your legal name, date of birth, and address. Metaspins asks for age confirmation (19+ in most provinces, 18+ in Alberta, Manitoba, and Québec) and you may need to verify identity before you can withdraw.

The login button sits in the top menu on the mobile site, and it uses the same email and password as desktop. If you’re locked out, use the “Forgot password” reset link and double-check you’re not connected through a VPN that triggers a security block.

Metaspins supports CAD accounts, so you can keep deposits and play balance in Canadian dollars when you choose CAD at registration. In Canada, deposits commonly go through Interac e-Transfer, Visa, Mastercard, and prepaid vouchers like Paysafecard when available in your cashier.

After Metaspins approves the withdrawal, Interac e-Transfer payouts tend to land the same day or within 1–2 business days, depending on your bank. Card withdrawals usually take longer because they run through card processing timelines, so 2–5 business days is a normal range after approval.

Metaspins typically asks for a photo of government-issued ID, proof of address dated within the last 90 days, and sometimes a payment-method check. If your name or address doesn’t match your account details, they will pause withdrawals until you update the profile and resubmit.

Open the bonus terms before you opt in and check the wagering multiplier, the time limit, and which games count 100% toward playthrough. Metaspins also sets a max bet during wagering, so keep your spins or hands under that limit to avoid a bonus cancellation.

Metaspins offers responsible gambling tools such as deposit limits, loss limits, session limits, and time-outs, and you can request a longer self-exclusion through support. Once a limit or exclusion is active, you can’t remove it instantly, so it actually sticks.